London Jobs Board
Do you have experience within Client Services? Are seeking a new opportunity within a leading global player within Finance. You will be part of an inspiring and diverse company that plays a key role in ensuring the stability and efficiency of financial markets globally. This is certainly an environment where you can grow, thrive and develop your career.
Extensive benefits package; Health care, Employee insurance, Season ticket loan, flexible working, gym membership and pension plans
A diverse, collaborative and sociable culture! A mix of fun and finance!
JOB ROLE: Client Services Administrator
JOB TYPE: Permanent
Industry: Financial Services
HOURS: 09.00am – 17.00pm
SALARY: £25,000 – £27,000*Depending on experience + Bonus + Paid Incentives
LOCATION: Heart of the City. (Close to Bank Tube Station) & Essex (Bishop Stortford)
**This role is currently remote, however will be based both in the office (London & Essex) and remotely from home, changes depend on government guidelines.
COMPANY: Globally successful Financial Services company
DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO:
Client, Customer and system support/monitoring
Management of all internal systems and being the first point of contact for any issues and incidents
Providing high quality first line support for all complex enquiries from Clients
Provide a proactive service to clients by understanding their business processes and their use of our Systems
Ensure that all customer calls are accurately logged in the call management system and call reference numbers are issued
Aid external/internal audit
Ensure the resolution of operational issues to an acceptable conclusion
To undertake varying individual project work
Ensure effective procedures are in place for all Service Delivery processes
SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED:
Credible education, educated to A level equivalent*
Experience working within Financial Services is ideal but not essential
Experience within Client Services is a MUST – Ideally 1-2 years
Excellent IT skills, Strong knowledge of MS Packages
A positive working attitude, a driven and motivated individual
Personable but professional individual who has a strong work ethic and is keen to learn and grow within the businessOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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