Credit Control Manager

Full Time Permanent

London Jobs Board

Credit Control Manager (X2) – Canary Wharf, E14

40 hours per week, 08.30am – 17.30pm Monday to Friday

Two roles available, a permanent position & 6 month FTC

The successful Credit Control Manager will be responsible for the efficient management of service charge debts owed, overseeing the various operations required to resolve debt repayment and introducing systems and procedures to enable the efficient collection of outstanding debts.

Main duties

* Active collection of outstanding debts through calls, emails or letters, notifying debtors of overdue invoices and encouraging them to pay

* Maintaining regular contact with clients to ensure proper management of debt.

* Develop close relationships with significant clients (e.g. Housing Associations, Commercial tenants) to ensure efficient collection of outstanding debts

* Overseeing the issuing of statements to debtors on a regular basis or as required

* Ensure cash collection targets and aged debt targets are met

* Using professional judgement to identify potential bad debts at an early stage and taking the appropriate action to correct the situation

* Negotiating with debtors to ensure extended credit terms are appropriately managed and monitored.

* Taking active steps to ensure that debtor ledgers are properly maintained including the monitoring of unallocated cash and credit notes.

* Keeping an accurate record of debt chasing activities to support any decisions made to refer debtors for legal recovery

Skills & Experience

* Numeracy, professional judgment and good communication skills.

* More than 5 years experience of credit control gained in a substantial commercial organisation. Experience of credit control management gained with a residential managing agent would be an advantage

* An understanding of leasehold law and the impact of legislation on the recovery of lessee debt would be an advantage

* Expected to demonstrate professional behaviour in all involvements with external stakeholders

Ballymore operates as an equal opportunities employer

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