Employee Relations Advisor

Full Time Permanent

London Jobs Board

Reporting to the ER Manager and the Senior Advisory team members aligned to the General Staffing Business Unit, the primary function of the ER Advisor for associates is to provide an effective, robust ER Advisory service to Colleagues based within branch or in the field, managing employed associates and the temporary workforce.

Working in close partnership with the rest of the Central Advisory Team, to advise on employee relations (ER) matters and Company policies and processes in place to manage the temporary population. The ER Advisor will be required to provide guidance compliant with prevailing employment legislation.

Key responsibilities include, but are not limited to:

Assisting Colleagues with managing performance and conduct issues arising from the Temp population, including the use of capability and disciplinary procedures, conducting investigations, preparing documentation, and where relevant attending high level or escalated meetings.
Advising Colleagues in resolving conflict issues and dealing with grievances- conducting investigations, and preparing documentation
Provide the branch network with advice on HR policy and procedures
Assist with reviewing and interpreting information to enable accurate updating of policies and procedures in line with current legislation and practice.
Assist with the management of incoming and outgoing TUPE consultations and information exchange.
Attend area/regional business management meetings and use the opportunity to present HR best practice initiatives in relation to Employed Associates
Build relationships of trust within business areas and a good working understanding of the commercial objectives and challenges.
Identification of business issues and trends and contributing to a strategy to train and upskill Colleagues where relevant
Creation, Ownership and maintenance of guidebooks, policies, training documentation and toolkits relating to associates
Assist with the delivery of HR specific workshops and communication updates to the business.
Work with other Shared Service Functions to overcome challenges and issues during the end to end management of temporary workers

Essential Skills / Experience:

Communicate clearly and concisely at all levels and exhibit strong listening skills
Be self-motivated and work autonomously providing the required outputs
Confidently deal with conflict, expressing opinions, making sound commercial decisions and standing by the outcome
Identify and get to the root cause of issues quickly and effectively and solve complex problems
Be objective in balancing the personal needs of the individual with the commercial needs of the business

Personal Attributes:

See the 'bigger picture', be a strong influencer and be confident enough to build and shape the business from both a commercial and people perspective
Handle all issues in a fair and consistent manner
Be well organised with strong attention to detail
Couple a common sense approach with strong commercial acumen

Internal recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Intrernal recruitment UK is an Equal Opportunities Employer

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